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Police Clearance (Good Conduct) Documents
Checklist for obtaining a Certificate of Good Conduct from the Directorate of Criminal Investigations (DCI).
“This tool provides general guidance based on publicly available information. Requirements may change. Always confirm with official government sources.”
How to Apply for Good Conduct
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Log in to eCitizen
Visit eCitizen and select "Directorate of Criminal Investigations".
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Start Application
Select "Police Clearance Certificate" and choose "Adult" or "Child" application.
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Pay Fees
Pay the processing fee (approx. KES 1,050) via M-PESA.
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Book Fingerprinting
Select a fingerprinting location (DCI Headquarters or a Huduma Centre) and a date.
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Print C24 Form
Download and print the C24 fingerprint form and your payment receipt. Do not print back-to-back.
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Visit Center
Go to the center on your booked date to have your fingerprints taken.
Frequently Asked Questions — Police Clearance
How long is the certificate valid?
A Police Clearance Certificate is typically valid for 6 months to 1 year, depending on the requesting institution.
Can I get fingerprints taken at any Huduma Centre?
Yes, most Huduma Centres offer DCI fingerprinting services. You must book the specific location on eCitizen.
How do I download the certificate?
Once processed, the certificate is available for download on your eCitizen DCI account.