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ID Replacement Documents Required in Kenya
Use this checklist to prepare the documents required to replace a lost, stolen, or defaced Kenyan National ID.
“This tool provides general guidance based on publicly available information. Requirements may change. Always confirm with official government sources.”
How to Replace a Lost ID on eCitizen
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Obtain a Police Abstract
If your ID was lost or stolen, visit a police station or use the eCitizen police service to get an abstract.
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Log in to eCitizen
Sign in to eCitizen and navigate to "National Registration Bureau" or "Directorate of Immigration and Citizen Services".
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Select ID Service
Choose "Identity Card (Duplicate/Replacement)" from the service menu.
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Fill Details & Pay
Verify your details, upload a photo if required, and pay the replacement fee (typically KES 100 - 300).
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Visit a Huduma Centre
Print your payment receipt and visit your selected Huduma Centre or Registrar of Persons office for processing and fingerprint verification.
Frequently Asked Questions — ID Replacement
How long does ID replacement take?
Processing times vary depending on location and demand. Typical range: a few days to several weeks.
Do I need a police abstract for a lost ID?
Yes. A police abstract is typically required if the ID was lost or stolen to prove the loss.
Can I apply for ID replacement online?
You can start the process on eCitizen or visit a Huduma Centre or National Registration Bureau office.
What happens if documents are missing?
Applications may be delayed or rejected. Ensure all required documents are submitted to avoid processing delays.
Can requirements change?
Yes. Government requirements and procedures can change. Always verify with official portals before applying.